FAQ

Pixter.me for Websites and Apps

Thanks for your interest in learning more about turning your digital images into irresistible photo-products with Pixter.me! We’re pretty sure you’ll be amazed at how easy it is to create new monetization opportunities on your site today. If you don’t find what you're looking for in the FAQs below please email us for more information at publishers@pixter.me. We’re always happy to hear from you!



1. Why connect to Pixter.me?

Pixter.me lets you offer your users new value-added services while instantly creating new ways to monetize your site. With Pixter.me, your users can easily order photo products featuring your images or brand from within your websites and apps. That’s because Pixter.me automatically converts any image into amazing photo-products that can be shipped anywhere in the world. Your users click on a button to place their order and we take care of the rest - from populating and managing your “in-store” experience to helping you market it on your site to handing all the printing and shipping logistics. It’s what we do!

2. Who is Pixter.me for?

Pixter.me is for websites, apps and brands that are looking for creative new ways to extend their brand offerings to users and create exciting new monetization channels. We believe in enabling a win-win partnership that benefits both website and app owners and the users they serve. We also offer a special solution for Image-Galleries, for Facebook pages and WordPress websites.

3. How does Pixter.me work?

Getting started with Pixter.me is easy. A simple one-line integration is all it takes to add a Pixter.me store to your website or app. Just include our SDK in your code and add an "Order Prints" button to your screen. Pixter.me offers a full “out of the box” solution that takes care of everything else from there, seamlessly and painlessly. No need to set up a payment account or provide customer support. Pixter.me takes care of it all from setting up your integrated on-site photo-products store with UI and payment to production, shipping and customer service. We also offer a “plug&play” instant solution for website with image Galleries where we scan the websites for images and locate “Order printed” buttons next to them. For Facebook pages as well as for WordPress websites we offer an “instant” connection with a click of a button. In other words, we do the work –you enjoy the revenue income.

4. How much does it cost?

As a website or app owner, integration with the Pixter.me API is absolutely free of charge. We believe our service brings value to you and the way we get paid is when you see success, based on revenue share.

5. What does a Publisher account include?

A Pixter.me Publisher account allows you to copy your integration line, test your integrated store and then go live and follow your product sales in real time. You can also access additional business and production information as well as download financial reports to track your store’s performance. While our “out of the box” offering means you can get started right away, it’s also possible to custom-tailor your store, to modify its appearance, select products, and set your own prices and margins.

6. What is my profit margin?

Our goal is to make your Pixter.me stores as valuable for you as possible! How much you make using Pixter.me depends on you. We offer two business models - our default, allows you to set your own account margin. This margin is effective for all the products you sell. The default, “out-of-the-box” margin is 20% but you can change it and set any margin you want. With our second business model you have the flexibility to set your precise prices and margins per product. Your profit from your Pixter.me store therefore depends on whatever margin you set over the products Base Prices. Note that 4% off your margin will be deducted in order to cover the Payment Processing Services. An example of profit calculation: In case you set your margin to 50%, so for an example Product Base Price of $50, The Customer price will therefore be $100 and your profit will be $50 minus $2 for the Payment Processing. Altogether, your profit in such case is $48.

7. What else do I have to do?

Nothing. Pixter.me is a complete end-to-end service that includes the shopping experience, payment processing, delivery logistics and customer service. So you can do what you do best and let us take care of the rest. Just consider us your own global print, production and delivery service!

8. What’s the product quality like?

Your satisfaction as well as your users’ satisfaction is very important to us. Our products are created with a focus on providing only the highest quality and constantly exceeding expectations. This goes for all the products we create and is reflected in our “100% satisfaction guaranteed” approach to customer service and support.

9. How much do users pay?

What your users pay depends on the type of products ordered and the delivery destination. We continuously validate the market to make sure our prices are competitive and fair.

10. What kinds of products can be created using Pixter.me?

Pixter.me currently supports 9 main product families: Canvas prints, Greeting cards, Invitations, Premium Magnets, Smartphone cases, Mugs, Tote-bags and T-shirts. Plus new products are continuously being added based on demand. We already offer additional products for specific projects so if you’re interested in a product that is not included in the above list, please contact us directly for more details!

11. What’s the revenue model?

Pixter.me is based on a revenue sharing model that compensates everyone involved, including website and app owners, our print service providers and Pixter.me. We believe this model serves all parties to ensure our products are constantly improving and meeting the highest standards in quality and service

12. What platforms are supported?

A plug-and-play SDK is currently available for Websites and for Mobile apps. We also support a large variety of Image Galleries. We have tailored solutions for WordPress and for Facebook Pages. Our ready-to-use REST API supports all available platforms and is made available on a case-by- case basis. For additional information please contact us at publishers@pixter.me

13. Is your solution secure?

Our Cloud-based servers are well protected and we use PayPal-cased clearance (for both PayPal and credit cards) that applies a high level of security as well as fraud detection.

14. Do you have a refund policy?

Pixter.me has a 100% customer satisfaction guaranteed policy. Our goal is to exceed your users’ expectations by delivering superior product quality and customer service and we invest a lot in making that happen. With the exception of very rare cases of service abuse, Pixter.me provides a 100% refund upon request.

15. Am I able to see or track the progress of orders?

Yes. This can be done via our Publishers portal.

For any additional inquiry – be invited to contact us at: publishers@pixter.me

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